User Experience Leader with over 12 years in crafting enterprise b2b and consumer mobile/web experiences. Skilled in information architecture, product strategy, user workflows, user research, usability testing, and information design. Experienced in rapid iteration cycles - executing stakeholder vision into a fully realized product created through user research and usability testing.


UX Lead

San Diego, CA

8/2014 - Present

Established a standard of practice for User Centered Design in Product Development. Started a user validation and research methodology to a rapidly growing Clean Energy FinTech startup to be used as model for other teams.

Responsible for shepherding several new product initiatives from ideation to design to launch and follow up testing. Tightly integrated a UX process into every agile development effort.

One of the primary leaders in creating a UX team from the ground up. Created a standardized interviewing and hiring procedure to vet and level candidates.


Senior UX Designer

New York, NY

1/2012 - 8/2014

Headed a hand picked nine person cross-functional team to refactor all primary products into a new unified Bootstrap platform. Coordinated UX design on division initiatives across teams in Canada and India.

Utilized product advisory councils and user research to guide internal senior management on product direction. Conducted offsite video research in both focus group style round table discussions and in-depth individual interviews. Responsible for early stage product initiatives into usability tested prototypes ready for development.


UX Lead

New York, NY

5/2011 - 12/2011

Led design of VEO iPad trading application. Negotiated deliverables and managed stakeholder reviews while directing UX contractors and creative visual personnel.


User Experience Designer

New York, NY

7/2010 - 5/2011

As part of the Common Services team, responsible for designing and wire-framing core components of the main JPM Chase Treasury Services web application.

Designed and conducted usability studies in both remote testing environments and site visits with clients in industries ranging from energy, oil, non-profit, financial, and NGO.

 


User Experience Designer

New York, NY

7/2010 - 5/2011

Designed a new generation of pharmaceutical support products with bare requirements in a heavily Agile environment. Coordinated extensively with product managers and lead developers to push out products in record time to market.

Ran extensive user testing with major pharmaceutical companies and interviewing live users as well as client support teams to address application pain points.

 


User Interface Designer

Irvine, CA

9/2005 - 12/2008

Designed dashboard interfaces for network security administrators and CTOs. 


Skills

• Information Design

• Information Architecture

• User Centered Design

• Wireframing

• Product Strategy

• Usability Testing

• User Research

• Rapid Prototyping

• Team Management

• Agile Methodology

• Persona Creation

• Product Strategy

• Adobe Suite

• Sketch

• Product Design

• Flow Maps


Education

University of Rochester (2000-2004)

Bachelor of Arts in Digital Art

Minor in Electrical and Computer Engineering.


Contact

4954 35th Street

San Diego, CA 92116